Our courses

We offer courses and qualifications to enable the people and communities we work with to achieve their personal and professional goals.

Health and Safety

HABC Level 2 Award in Health and Safety in the Workplace (QCF)

Who is this qualification for?

This qualification is aimed at employees and enables them to work safely and recognise and deal with hazards in the workplace. It also provides learners with knowledge of the basic health and safety practices essential in the workplace.

How long will it take?

Learners should expect it to take 10 hours to complete this qualification.

Topics covered

  • Roles and responsibilities of employees and employers
  • How risk assessments contribute to health and safety
  • How to identify and control risks from common workplace hazards 
  • Procedures for responding to accidents and incidents in the workplace.

Assessment method

This qualification is assessed by a multiple-choice examination

For more information and to enrol on this course please contact us 

Computer Training

Free basic computer training for beginners

Who is this qualification for?

We offer this course to anyone who has never used computers before.

How long will it take?

Learners should expect it to take 10 hours to complete this qualification.

Topics covered

  • Roles and responsibilities of employees and employers
  • How risk assessments contribute to health and safety
  • How to identify and control risks from common workplace hazards 
  • Procedures for responding to accidents and incidents in the workplace.

Assessment method

This qualification is assessed by a multiple-choice examination

For more information and to enrol on this course please contact us 

Manual Handling

HABC Level 2 Award in Moving People Safely (QCF)

Who is this qualification for?

This qualification is aimed at anyone involved in the movement and assistance of people and is intended as a further development qualification. It is also suitable as refresher training. The qualification is underpinned by the safe principles of moving and handling and recognises the special skills required when assisting and moving people.

How long will it take?

Learners should expect it to take 10 hours to complete this qualification.

Topics covered

  • Roles and responsibilities of employees and employers
  • How risk assessments contribute to health and safety
  • How to identify and control risks from common workplace hazards 
  • Procedures for responding to accidents and incidents in the workplace.

Assessment method

This qualification is assessed by a multiple-choice examination

For more information and to enrol on this course please contact us 

Customer Service

HABC Level 1 Award in Customer Service (QCF)

Who is this qualification for?

This qualification is aimed at individuals who are new to the customer service sector and wish to improve their knowledge and gain a nationally-recognised qualification. It is designed for learners who deal, or intend to deal, with customers on a daily basis as part of their job role and the skills it provides are applicable to a variety of work environments.

How long will it take?

Learners should expect it to take 10 hours to complete this qualification.

Topics covered

  • Roles and responsibilities of employees and employers
  • How risk assessments contribute to health and safety
  • How to identify and control risks from common workplace hazards 
  • Procedures for responding to accidents and incidents in the workplace.

Assessment method

This qualification is assessed by a multiple-choice examination

For more information and to enrol on this course please contact us 

Get Involved

If you’re passionate about helping people and building a vibrant, equal society, volunteering with us can make real change in your community.