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Resource Centre, Featherstone Terrace, Southall Middx UB2 5AL
Our Impact
Real Change, Rooted in Community.
Impact is about transformation, empowerment, and trust. From learning and employment to wellbeing and advocacy, our work changes lives and strengthens systems. We are developing a Monitoring, Evaluation and Learning (MEL) framework to understand, evidence, and amplify the difference we make — with participatory, community‑led methods that feed learning back into practice and policy.
Impact Overview - What We Create
”Our impact is not only what we achieve — it’s what we learn together.”
Empowered People
Stronger Communities
Fairer Systems
Impact at a Glance
Learning & Skills
adults improved English, digital, and financial skills.
Employment Support
residents progressed into work, training, or enterprise.
Advice & Advocacy
people accessed accredited support; 90% report improved confidence and wellbeing.
Community Connection
residents engaged in wellbeing and inclusion programmes.
Income Generated/Saved for Beneficiaries
Our work has saved/generated much needed funds for our beneficiaries
Stories of Change
Amina
Finding Her Voice: Theme: Learning & Confidence; Programme: ESOL. Role‑play ESOL built language and leadership; now volunteers to support new learners.
Priya
Turning a Skill Into a Business: Theme: Employment & Enterprise; Programme: Multi‑Lingual Business Support. Practical enterprise in her language; launched a catering business, mentors others.
Daniel
A New Start: Theme: Employment & Confidence; Programme: Employment Programme. Coaching + digital skills; regained confidence; secured full‑time work; now volunteers.
Kevin
From Illness to Influence: Theme: Health & Community Voice; Programme: COVID‑19 Support & new research. Supported through illness; now shaping fair future-pandemic responses for Black and minoritised communities.
MEL — Monitoring, Evaluation & Learning
Our MEL approach captures both visible and invisible change — outcomes, empowerment, shifts in power and confidence. Pillars:
Listen & Learn
Measure What Matters
Improve Continuously
Share & Influence
w 13 Impact Hub
The W13 Impact Hub is GOS&D’s collaborative community space in West Ealing — a place where residents, local groups, and partners come together to learn, connect, and create change.
It hosts workshops, training sessions, and events that support skills development, wellbeing, and social enterprise — turning local ideas into lasting impact.
